You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Suddenly dies

My phone suddenly dies,

I have 40%-50% and the screen turns black and I can’t get it to work again.

First time this happened it took 2 hours to use it again.

Last night this happened and took 8 hours to use my phone again.



iPhone XS

Posted on Sep 18, 2019 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2019 5:57 AM

Get an appointment at an Apple Store for an evaluation.

Similar questions

2 replies

Suddenly dies

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.