Safari 13.0.1 update broke my iMac running High Sierra

Question

Level 1

23 points

Safari 13.0.1 update broke my iMac running High Sierra

After installing Safari 13.0.1 update, my iMac running High Sierra is having many issues. Apple Mail can't send or receive email, Safari won't download any webpages, my Safari Favorites have slowly disappeared, and connection to the App Store no longer works. Firefox works fine without any issues. Microsoft Outlook email works fine without any issues. The issue happens across multiple user accounts on this iMac. The info on the update says it enhanced security. I’m guessing it broke some of the authentication procedures within High Sierra.

Note: This iMac was working fine until Safari 13.0.1 update was automatically installed on Sept. 24, 2019. This is a 27" iMac from 2011 that is running High Sierra. Apple won't let me install the current versions of OSX. I am NOT running any virus scanners or other 3rd party security applications.

Posted on Sep 26, 2019 5:18 AM

Reply

Answer 1

Top-ranking reply

BeamSteering Author

Level 1

23 points

Sep 30, 2019 6:52 PM in response to BDAqua

Thank you for the suggestion on proxies. I found a fix for my issue and wanted to report the fix in case anyone else has the same or similar problems.

System Preferences->Network->Advanced->Proxies and uncheck any proxies that are selected.

For some unknown reason, SOCKS Proxy was checked. I unchecked it, clicked Apply, restarted Mail, and everything now works correctly. I have had this iMac for nine years and never had a problem until the Apple Safari 13.0.1 update that was automatically applied on Sept 24, 2019. I don't know what SOCKS Proxy is and I never checked it.

Thank you.

Reply

Answer 2

BDAqua

Level 10

245,489 points

Sep 26, 2019 7:22 AM in response to BeamSteering

Nice info, try this since FF uses it's own & Safari uses System settings...

Make a New Location, Using network locations in Mac OS X ...

http://support.apple.com/kb/HT2712

 System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

The interface that connects to the Internet should be dragged to the top of the list.

 If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

8.8.8.8

8.8.4.4

System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.

Apply.

Reply

Answer 3

BDAqua

Level 10

245,489 points

Oct 1, 2019 9:26 AM in response to BeamSteering

Great work, good news! :)

Reply

Safari 13.0.1 update broke my iMac running High Sierra

Similar questions