You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music songs disappeared on new iPhone.

I recently completed a factory reset of my old iPhone as I am selling it. When I activated and signed in to my new iPhone for the time being (iPhone 8 Plus), I noticed all of the songs I downloaded through Apple Music were gone. For some reason, even though I restored the iCloud backup of my old phone, the Apple Music didn’t restore. All of these songs are however still showing up on my iPad. Is there any way I can get all of my Apple Music songs back onto my new iPhone without having to download them all individually?

Posted on Sep 29, 2019 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2019 8:44 AM

Hello and welcome to Apple Support Communities, tarik178!


I understand you're not seeing your iCloud Music Library on your iPhone 8 Plus. I'd be happy to provide information to help you out.


Use the steps in the following article: If songs are missing from your music library after you turn on Sync Library


Thank you for using Apple Support Communities.

Enjoy your day!

1 reply
Question marked as Top-ranking reply

Oct 2, 2019 8:44 AM in response to tarik178

Hello and welcome to Apple Support Communities, tarik178!


I understand you're not seeing your iCloud Music Library on your iPhone 8 Plus. I'd be happy to provide information to help you out.


Use the steps in the following article: If songs are missing from your music library after you turn on Sync Library


Thank you for using Apple Support Communities.

Enjoy your day!

Apple Music songs disappeared on new iPhone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.