Apple Watch setup not accepting Apple ID
After latest update trying to re-pair watch and phone, setup will not accept correct Apple ID
iPhone 6s Plus
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After latest update trying to re-pair watch and phone, setup will not accept correct Apple ID
iPhone 6s Plus
Follow the instructions here, including contacting Apple Support via the link in the article if necessary:
Set up your Apple Watch - Apple Support
If you are instead referring to Activation Lock, which prevents unauthorised use of Apple Watch if it is lost or stolen, then:
To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).
If you cannot arrange for the previous owner to do this, then you will not be able to use the Apple Watch and should, if possible, return it to the seller for a refund.
There is no way around this security feature.
Apple will not advise you of the previous owner's contact details, nor will Apple pass your details on to them or unlock the watch for you.
More information:
Follow the instructions here, including contacting Apple Support via the link in the article if necessary:
Set up your Apple Watch - Apple Support
If you are instead referring to Activation Lock, which prevents unauthorised use of Apple Watch if it is lost or stolen, then:
To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www.icloud.com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch > Next until erased > click X next to the watch).
If you cannot arrange for the previous owner to do this, then you will not be able to use the Apple Watch and should, if possible, return it to the seller for a refund.
There is no way around this security feature.
Apple will not advise you of the previous owner's contact details, nor will Apple pass your details on to them or unlock the watch for you.
More information:
Thank you so much!
Apple Watch setup not accepting Apple ID