iTunes
Why won't iTunes/iMac Pro recognize my iPhone 11 Pro Max when I connect it?
iPhone 11 Pro Max, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Why won't iTunes/iMac Pro recognize my iPhone 11 Pro Max when I connect it?
iPhone 11 Pro Max, iOS 13
Hello Scotty299,
Thanks for posting your question. I understand you might have an issue connecting your iPhone to a Mac.
To clarify, are you using macOS Catalina, or an earlier version?
If you're using macOS Catalina, this may help: Use the Finder to sync your iPhone, iPad, or iPod with your computer
If that doesn't clear things up, or if you're using an earlier macOS version, the suggestions in this link will be your next best step: If your computer doesn't recognize your iPhone, iPad, or iPod
Best wishes.
Hello Scotty299,
Thanks for posting your question. I understand you might have an issue connecting your iPhone to a Mac.
To clarify, are you using macOS Catalina, or an earlier version?
If you're using macOS Catalina, this may help: Use the Finder to sync your iPhone, iPad, or iPod with your computer
If that doesn't clear things up, or if you're using an earlier macOS version, the suggestions in this link will be your next best step: If your computer doesn't recognize your iPhone, iPad, or iPod
Best wishes.
iTunes