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Level 1

4 points

activation lock

Hi, I don't remember my old Apple ID and my Password . I can't unlock the iPad Can you help me download the activation lock?

iPad mini, iOS 9

Posted on Nov 29, 2019 3:10 PM

Top-ranking reply

Level 10

732,491 points

Posted on Nov 29, 2019 3:13 PM

Use Apple's iForgot service, or contact their Account Security team, or if you’re the iPad’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.

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