add to wallet not working
Apple Wallet keeps giving an error when adding passes to the wallet. it is also taking photos of the QR code instead of scanning the code. I have already tried the trouble shooting options.
iPhone 11 Pro Max, iOS 13
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Apple Wallet keeps giving an error when adding passes to the wallet. it is also taking photos of the QR code instead of scanning the code. I have already tried the trouble shooting options.
iPhone 11 Pro Max, iOS 13
Hello,
Start here:
Add and manage passes in Wallet on iPhone - Apple Support
For the QR code issue:
Your phone's camera may have troubleĀ scanningĀ theĀ codeĀ if it's tilted at an angle. Make sure it's level with the surface that theĀ codeĀ is printed on. If you're holding your phone too close or too far away, it won'tĀ scanĀ theĀ code. Try holding your phone about a foot away and slowly moving it towards theĀ QR code.
Good luck.
Hello,
Start here:
Add and manage passes in Wallet on iPhone - Apple Support
For the QR code issue:
Your phone's camera may have troubleĀ scanningĀ theĀ codeĀ if it's tilted at an angle. Make sure it's level with the surface that theĀ codeĀ is printed on. If you're holding your phone too close or too far away, it won'tĀ scanĀ theĀ code. Try holding your phone about a foot away and slowly moving it towards theĀ QR code.
Good luck.
Add and Manage passes(link) was already gone through.
As for the QR code reader. The phone is reading the code. But it wanting to use the codes as if they were phone numbers and the phone wants to call the QR code instead of adding the code to the wallet.
add to wallet not working