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taly129 Author

Level 1

9 points

Apple emails

Keep getting emails that j purchased an app when I didn’t and it shows from what phone and it’s not mine but I go to see my bank account and there’s not purchase could it be a scam?

Posted on Jan 14, 2020 11:58 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,244 points

Posted on Jan 14, 2020 12:00 PM

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Apple emails

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