You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Family Sharing wont let me set up

I'm trying to set up Family Sharing.

I cant get past the second screen as i keep getting told I need to have a payment method. I have added 2 already! I dont know how to move forward with this. Ive signed out and back in. It just wont let me go any ffurther.

iPad, iOS 13

Posted on Jan 20, 2020 4:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2020 4:58 AM

Any credit/payment cards that you have registered on your iPad/iPhone, to enable online payments, are altogether separate from the payment method that your associate with your AppleID.


To set payment details for your Apple account, for payment of Apple Services (such as iCloud, iTunes, App Store etc.), go to:

Settings > [Your Name / AppleID] > Payment & Shipping


You will need to log-in to your account with your AppleID/Password - and from here you can associate the single Credit Card that you wish to user for charges made against your account - these if course include charges associated with Family Sharing purchased, for which you are accepting responsibility.


You may also find this Apple Support article to be useful:

https://support.apple.com/en-us/HT201266


I hope you find this information helpful in resolving the problem.

1 reply
Question marked as Top-ranking reply

Jan 20, 2020 4:58 AM in response to Laurapooch

Any credit/payment cards that you have registered on your iPad/iPhone, to enable online payments, are altogether separate from the payment method that your associate with your AppleID.


To set payment details for your Apple account, for payment of Apple Services (such as iCloud, iTunes, App Store etc.), go to:

Settings > [Your Name / AppleID] > Payment & Shipping


You will need to log-in to your account with your AppleID/Password - and from here you can associate the single Credit Card that you wish to user for charges made against your account - these if course include charges associated with Family Sharing purchased, for which you are accepting responsibility.


You may also find this Apple Support article to be useful:

https://support.apple.com/en-us/HT201266


I hope you find this information helpful in resolving the problem.

Family Sharing wont let me set up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.