You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kerijo112 Author

Level 1

4 points

unauthorized purchase on my apple id

How do I get an unauthorized purchase removed?? Got an email letting me know that someone with a red iphone 7 purchased a $50 game app with my id. There are no iphone 7s on my account.

iPhone 8 Plus, iOS 13

Posted on Jan 27, 2020 9:56 AM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Jan 27, 2020 10:02 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

View in context

unauthorized purchase on my apple id

Similar questions