You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Find my device

How can I find a missing phone when Apple requires two factor authentication and sends a code to the phone that is lost?

iPhone 4s, iOS 9

Posted on Jan 31, 2020 6:32 AM

Reply
8 replies

Jan 31, 2020 7:23 AM in response to YakerJohn

You can use any computer and log into icloud.com/find (note the "/find") and no two-factor code will be needed.


You can also use a friends iPhone and use the following instructions from Locate a lost or stolen device - Apple Support


You can help a friend find their device if it's missing and has Find My [device] turned on:

  1. Open the Find My app.
  2. Choose the Me tab.
  3. Select Help a Friend.
  4. Have your friend sign in to iCloud with the Apple ID they're signed in with on their missing device.



Jan 31, 2020 7:46 AM in response to Lawrence Finch

Thank you for the clarification. He didn't explain that nor did he explain that it would bypass two factor authentication. That worked.


The phone in question is controlled by my wife's ID department and I don't know if we were allowed to enter a second phone number. But, her personal phone was also missing so it may not have helped.


Thanks again.

Jan 31, 2020 7:35 AM in response to YakerJohn

You either didn’t read or didn’t understand the post from FoxFifth. If you use this specific URL: https://icloud.com/find it will not require 2 factor authentication. But if you go to https://icloud.com it will require 2FA. You must put the /find at the end of the iCloud URL to bypass 2FA.


Are you sure you didn’t set up an additional phone number to receive the 2FA code when you set it up? The set up procedure strongly encouraged you to.

Find my device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.