You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

esim not working

last week i purchased an i phone which is accepting the physical SIM card but not accepting the esim when i tried to install with the help of my carrier provider, it gives a notification saying that my phone is locked to another carrier. How can i resolve this issue

iPhone 11

Posted on Feb 3, 2020 4:08 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2020 4:13 AM

You contact that carrier to have them unlock your phone.

1 reply

esim not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.