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So I recently had a screen incident. I have no idea how it happened but some of the bottom of my screen chipped off. I attached a picture. Is this covered by my AppleCare+ or will there be a fee to fix it? It looks so minimal but it is bothering me that it looks broken. Has anyone ever had this happen before?
MacBook Pro 13", macOS 10.14
Here is some info - general first:
And, the actual terms/coverage/prices:
https://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusmacus.html
From your picture, I do not know if Apple would consider that to be still part of the screen or not, so you may have an either $99 or $299 repair cost.
Contact Apple support and start a ticket since you are not able to take it to any Genius Bar at the moment - unless you want to wait. If you start now, the choice will most likely be limited to sending it in for a repair.
Here is some info - general first:
And, the actual terms/coverage/prices:
https://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusmacus.html
From your picture, I do not know if Apple would consider that to be still part of the screen or not, so you may have an either $99 or $299 repair cost.
Contact Apple support and start a ticket since you are not able to take it to any Genius Bar at the moment - unless you want to wait. If you start now, the choice will most likely be limited to sending it in for a repair.
So, do you have Applecare+ coverage? Applecare+ has only been offered for about 2 years and it does include accidental damage; you pay a service fee/copay. You purchase it within 60 days and it is good for 3 years. If your device is older, then you might have purchased Applecare (the previous version) - that did NOT include accidental damage.
Yes! I have AppleCare+ until September 2021. I did see that it covers accidental damage but is that only for if it happens during shipping and handling or during a service? Or it can be done as long as I have the AppleCare+? This would be my first accidental damage repair.
Thank you!!
AppleCare+ Coverage
