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debora_f Author

Level 1

4 points

Activation lock

This has just come up on my iPad. I’m unable to log in as the Apple ID for this iPad no longer works. I recently was able to change my Apple ID for my iPhone but I have not changed it on my iPad. What can I do ?

iPad 2, iOS 9

Posted on Mar 28, 2020 8:24 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Mar 28, 2020 9:31 PM

Hello,

There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.

Activation Lock

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Activation lock

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