ipod 160GB Classic not recognized by itunes
I have 8 160GB iPod classic. 7 are being recognized by iTunes, but 1 is not. These are the following steps I've taken in an attempt to troubleshoot the problem:
- Using Tools under Windows 10 properties I scanned the unrecognized iPod for errors. Scan revealed nothing wrong with the device.
- Used 4 separate USB connectors and 4 separate USB ports, including direct attachment to a USB port. None allowed iTunes to recognize the iPod.
- I modified autoplay in the Windows 10 Control Panel to ensure that only iTunes could open the device. The autoplay function seems to be working as expected with the other 7 iPods.
- I am on the most current version of iTunes, but even if I weren't, it's odd that the other 7 iPod classics ARE recognized.
- I've determined I can use the unrecognized iPod standalone for its play music capabilities; so I don't believe there's anything wrong with the iPod itself.
- The device IS recognized by Windows 10 as it does show up as an iPod device in My Computer.
Thus I'm at a loss as to what to do next. Anyone out there that can provide additional guidance and support would be greatly appreciated.