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Cancelling Calm

Hello! I missed cancelling the Calm App while I was still in the 7 day free trial. I have now been charged $69.99. Is there anything I can do to cancel this subscription and refund money prorated?


Thank you!

iPhone 11 Pro Max, iOS 13

Posted on Apr 8, 2020 1:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2020 2:04 PM

Here's an Apple Support link to help you in managing your subscriptions:

See or cancel your subscriptions



In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility. 

1 reply
Question marked as Top-ranking reply

Apr 8, 2020 2:04 PM in response to dbindig

Here's an Apple Support link to help you in managing your subscriptions:

See or cancel your subscriptions



In order to get a refund, you need to open your purchase history so you can submit a refund request to Apple. 

 

Please follow the steps below: 

1. Click this link: https://reportaproblem.apple.com 

2. Sign in to your Apple ID that you use to purchase the subscription. 

3. On the Report a Problem website, under the Purchases tab, click Report a Problem to the subscription of the app you want refunded. 

4. Choose a reason for the problem, describe your issue, then tap or click Submit. 

 

Based on the information that you provide, Apple might provide a refund directly, refer you to the developer, require additional information, or might deny the refund request based on refund eligibility. 

Cancelling Calm

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