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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hi
When am using the AirPods on a call people are saying they can’t hear me. Is there anything I can do as I’ve only had them about a month or two so they shouldn’t be faulty already? They was bought from the Apple store, so would I be best trying to book in for an appointment when they’re back open?
Cheers
Khyle
[Re-Titled by Moderator]
Hello,
You could try cleaning them:
How to clean your AirPods and EarPods
Then see this link to test the microphones in general:
Get help with the microphones on your iPhone, iPad, and iPod touch
Good luck.
Hello,
You could try cleaning them:
How to clean your AirPods and EarPods
Then see this link to test the microphones in general:
Get help with the microphones on your iPhone, iPad, and iPod touch
Good luck.
Hi
Thanks for the reply. I clean them every other day at the moment with cotton bud, but I haven’t tried or didn’t know their was a microphone test you could do, so I’ll try that. People say it sounds like I’m under water or miles away from the mic so I’ll see what the test brings back, then I might need to book in once Apple shop is back open. Cheers again.
just tried the voice memo then, my voice breaks up so there could be a problem with the microphones on them.
When am using the AirPods on a call people are saying they can’t hear me.
