Unlock

You can't.

I suggest you bring it back for a full refund unless you like to keep a pretty paperweight.

Activation Lock is a theft deterrent feature with no bypass or workaround.

Without the owner's authorisation (Apple ID & password), no thief or anyone including you can re-use the device.

ckuan is absolutely right. If the previous owner cannot unlock the phone, it's a useless paperweight to you. Apple will not help you. We cannot help you. Read this link --> The All Too Common SAD Reality of Buying … - Apple Community

Hey, how are you holding up?

Wish you all the best of health.

We're doing OK. We're essentially prisoners on our home, but a once weekly trip to the grocery store. How are you doing though all this? Wishing you safety and health as well!

We are all well, finger crossed.

Kids doing remote learning from home and wife as a nurse is the only one out shopping and working.

Hope your wife isn't seeing too much sickness from Covid?

She's alright doing aged care but not in a hospital.

I'm glad. Being on the front lines of this pandemic must be simply horrific. But bless all those who are doing the impossible every day.

Yes indeed.