HP printer 3830 won't print from my Mac Pro

Miraklwkr Said:

“HP printer 3830 won't print from my Mac Pro Desperately trying to print and message keeps showing that the printer is paused.[...] The printer has never been able to print from my Mac. There is no jam; it has always said paused. It will only print from my phone: no problem with that. “

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Try the Following in the Order Provided:

• Disable Print Spooling:

Spooling may get in the way — spooling lets print jobs move one (continue on with printing) once not a lot is going on in the background. The Mac with then request the print job from the print queue when all criteria is met for it to proceed.

• Try Reinstalling the Printer Drivers:

Remove the printer driver. Then restart the Mac. Once restarted, add the printer back. Get the printer driver from none other than the manufacturer: HP. Elsewise, it could end up being Malware or something else mis-installed. Here is where to go: Support and Drivers for HP OfficeJet 3830 All-in-One Printer

• Create a New User and Try in Safe Mode:

Create a new user, and see if you can then print. I would assume booting in Safe Mode and adding it that way may work (because in Safe Mode, items only load as they would be default).

If nothing Above Works...

• Contact the Manufacturer: HP

Use the icon on the bottom-right of the above link:

Screenshot of HP Virtual Agent Icon:

Mac OS X: About the Reset Printing System feature ...

http://support.apple.com/kb/HT1341?viewlocale=en_US

In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.

http://www.macosxhints.com/article.php?story=20031215144430486

Safe Boot from the HD, (holding Shift key down at bootup).

Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

1. To use the Reset Printing System feature in Mac OS X, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
5.   
6.  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

http://support.apple.com/kb/ht1341

Reboot.

Hello,

If a print job has failed, the printer’s Print Queue icon should remain in the Dock, garnished with a badge that indicates trouble. To find out more, click the icon to open the Queue’s window. Don’t see anything in the Dock? Choose Apple menu > System Preferences. Click Print & Scan, select your printer in the list, and then click Open Print Queue.

Resume a paused printer: Your print queue can pause automatically if a print attempt fails, perhaps due to a paper jam. Or, you might hit the pause button yourself if you realize you’re printing the wrong document or you realize you’re going to run out of paper. It’s easy to leave a printer paused and forget about it until the next time you go to print. Clicking the Resume button in the Print Queue has the same effect as doing so from the Print dialog box.

Get rid of old print jobs: If that doesn’t solve the problem, look for old print jobs stuck in the queue. If a job isn’t printable (perhaps the document no longer exists), you’ll need to delete it from the queue before you can print anything newer. To do this, click on the X next to the progress bar below the document’s name.

https://www.macworld.com/article/2029528/mac-troubleshooting-what-to-do-when-you-cant-print.html