You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund from app

my child accidentally purchased app. How can we get money back. Please help to refund the money. Lightroom presets app.

please

thank you

iPhone 7 Plus, iOS 13

Posted on May 5, 2020 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2020 5:58 PM

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

1 reply
Question marked as Top-ranking reply

May 5, 2020 5:58 PM in response to Aliosha484

See this, Request a refund for apps or content that you bought from Apple - Apple Support You should also make sure this is not a subscription, and cancel that before you get charged for renewal. See or cancel your subscriptions - Apple Support


And I suggest you configure the device so they cannot access the App Store or restrict your Apple ID to require your password before allowing a purchase.

Refund from app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.