You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I find the MAC address of iPhone BEFORE initial set up

I have just bought a new iPhone SE 2nd gen, and need to know how to get the MAC address of this before I turn on and set up the phone. It is not displayed on the box. Reason being is that I have to enter the MAC address of a device on my WiFi account BEFORE a device can then connect to it.

I need to set up with wifi as I need to set the phone up with my iCloud back up.

I have searched the internet all day and cannot seem to find a solution. Please can someone help?

iPhone SE

Posted on May 21, 2020 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2020 10:16 AM

I am not aware of any way to find that before you activate the device. Is this your home internet that you have MAC address filtering turned on for? Do you have a computer that you can connect to with iTunes to set it up as a new device, not from a backup and then wipe it and restore from your iCloud? If it is your home internet, can you temporarily disabled MAC Address filtering?

1 reply
Question marked as Top-ranking reply

May 21, 2020 10:16 AM in response to HE1996

I am not aware of any way to find that before you activate the device. Is this your home internet that you have MAC address filtering turned on for? Do you have a computer that you can connect to with iTunes to set it up as a new device, not from a backup and then wipe it and restore from your iCloud? If it is your home internet, can you temporarily disabled MAC Address filtering?

How do I find the MAC address of iPhone BEFORE initial set up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.