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Repair request for iPhone screen

Good morning,

last week I put in an order to have the screen on my iPhone 11 repaired. I went through the whole process however when I submitted the request/payment I got an error message and I never got confirmation that I would be receiving a box in the mail to send my broken iPhone to Apple support. I do have an Apple charge on my credit card so I’m just unsure where I’m at?

iPhone 11, iOS 13

Posted on Jun 1, 2020 9:48 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2020 10:22 AM

I would try asking them

https://getsupport.apple.com/

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Repair request for iPhone screen

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