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I got a new phone today and changed my apple id prior to getting the new phone. On my new iphone it still says my apple id is the old one. I changed my password too, and it will not let me sign out of my Apple ID to input the new email and password. It says that my phone is still restoring and that my iCloud has paused. So, I cannot do anything to try to fix this.
iPhone 11, iOS 13
Are you seeing activation lock? If yes, see: See Turn off Activation Lock https://support.apple.com/en-us/HT201441.
Since you acquired your device second hand, you usually will need to obtain the needed password from the person that last set it up. If you can’t obtain it, in the rare case your device came activation locked from an authorized Apple seller, then contact Apple Support and present your original purchase receipt for your device with the device’s serial number on it. You’ll need a photo ID too. If you can do neither, then the device is useless to you.
You can use the suggested support options below if you have the needed receipt. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
To change the Apple ID on your iPhone you should follow these instructions: Apple Support- What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else.
Apple ID change
