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icloud backup

hello 

i am having trouble restoring my icloud data i have sold my iphone xs before a year ago and even backuped my data and now i have bought iphone 7 so logged in with the same apple id but it say no backup found i have tried several time but same so i set it up to a new device and only my photos and contact were restored. (none of my mails, apps,ringtones,wallpaper,reminder,documents, or setting is restored i have some important data please help



Posted on Jun 27, 2020 3:21 PM

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Posted on Jun 27, 2020 3:31 PM

See the following - If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

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icloud backup

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