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Level 1

4 points

my boyfriends little sister messed with his phone and it won’t let me reset the passcode and he doesn’t remember his apple id email or passcode

how do i reset the phone if the apple support steps don’t work?

iPhone 8 Plus

Posted on Jul 4, 2020 5:57 PM

Top-ranking reply

Level 10

684,615 points

Posted on Jul 4, 2020 6:40 PM

For the passcode.

For the ID and password. See if he can recover the ID/password.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Enter the Apple (iCloud) ID and click Forgot Password.

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