You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Guerrato
Guerrato Author
User level: Level 1
8 points

Horizontal black lines apear on MBP 2017

As I'm working, my MPB 2017 display shows defect with black horizontal lines on the top. As I continue using the computer, the display gets worse until it becomes impossible to see due to the image gets frozen.


The same issue can be seen on the youtube video. It is really strange. ALL THE COMPUTER DEFECTS WERE DUE TO APPLE RECALLS and I care my MacBook Pro as my child.


This version is only one that I had problems and it is clear that is the worse MPB version ever!


Any idea of what is happening with my display?

MacBook Pro 13″, macOS 10.13

Posted on Jul 11, 2020 2:37 PM

Reply
Question marked as Top-ranking reply
User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
126,037 points

Posted on Jul 11, 2020 2:44 PM

Seems failing hardware.

Try an SMC and an NVRAM reset, and try booting and running the Mac in Safe Mode.

Failing that... Contact Apple Support, and discuss the options and alternatives here.

View in context

Similar questions

2 replies

Horizontal black lines apear on MBP 2017

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up