You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam Apple Support calls

I have been receiving numerous calls today from someone claiming to be Apple Support. The message they leave states that my Apple account has been breached and for me to ‘press 1’.

I know this is a scam and I have blocked the number each time but they call back with a slightly different number.

Is there any way to stop these annoying calls?

Thank you.

iPhone 11, iOS 13

Posted on Jul 18, 2020 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 2:35 PM

The caller id number shown on scam and marketing calls is rarely the number actually originating the call. The number is usually spoofed and changed frequently which makes blocking ineffective.


The option that works perfectly for me is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support



2 replies
Question marked as Top-ranking reply

Jul 18, 2020 2:35 PM in response to Tonigriffo

The caller id number shown on scam and marketing calls is rarely the number actually originating the call. The number is usually spoofed and changed frequently which makes blocking ineffective.


The option that works perfectly for me is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support



Scam Apple Support calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.