You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music

Is anyone else having a problem with Apple Music, where it stops your music for having to many people using your account but you’re the only with access to that account?

Posted on Jul 30, 2020 6:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2020 6:53 AM

Music from the Apple Music subscription service can only play on one device at a time.


If yu are sharing your Apple ID with anyone to share the subscription then this would be the case.


You can only share a Family Subscription, and that needs to happen across different Apple IDs. Each user in the Family group needs to have their own Apple ID. And then they can access Subscription based music independently.



1 reply
Question marked as Top-ranking reply

Jul 30, 2020 6:53 AM in response to Alberto_R

Music from the Apple Music subscription service can only play on one device at a time.


If yu are sharing your Apple ID with anyone to share the subscription then this would be the case.


You can only share a Family Subscription, and that needs to happen across different Apple IDs. Each user in the Family group needs to have their own Apple ID. And then they can access Subscription based music independently.



Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.