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Bethandrade Author

Level 1

4 points

Disabled account

I’ve tried updating some apps but it keeps telling my account is disabled. I’ve reset my password and it still tells me the same thing and I’ve changed emails. What do I need to do?

Posted on Aug 4, 2020 12:48 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Aug 4, 2020 8:18 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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Disabled account

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