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Can’t buy anything online from my Apple ID

I have 8+ dollars in my Apple account. But I can’t use it. Don’t know why. Whenever I try to buy something it shows a massage saying “your purchase can not be completed”. Please help me in this matter.

Posted on Aug 13, 2020 12:33 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2020 8:30 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



2 replies
Question marked as Top-ranking reply

Aug 13, 2020 8:30 AM in response to sk175

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Aug 13, 2020 2:59 AM in response to sk175

I have not seen a definitive solution for your problem. So, I suggest you use my search link in trying to solve it: your purchase could not be completed apple. You will see a number of links that are, or may be, related to your specific problem. Several links related to my search claim fixes.

 

If you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometime this site is not fully functional.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best one.

Can’t buy anything online from my Apple ID

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