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Unsuccessful at syncing my iPhone X to my MacBook Pro (macOS Catalina 10.15.6). iPhone X IOS 13.7.
When connected via USB the phone appears in the sidebar sporadically; meaning, it flashes on and off. There is never a chance to click on it and start a backup.
I have opened the Systems Window/USB and the iPhone does appear there.
Desperately need this solved and backup my phone and export photos.
iPhone X, iOS 13
Just finished call w Apple Support and screen sharing on MacBook. Was finally able to backup switching to a different lightening cable. Problem appears to be in my cable or port.
Solved until next time I try to update.
Just finished call w Apple Support and screen sharing on MacBook. Was finally able to backup switching to a different lightening cable. Problem appears to be in my cable or port.
Solved until next time I try to update.
As step 4 states here, it’s time to Contact - Official Apple Support.
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
Yes. I’ve tried all troubleshooting tips. Thanks.
What did Apple Support tell you when you contacted them?
I haven’t contacted them yet.
Staci77 wrote:
Solved until next time I try to update.
Nope.
Solved until next time you have a cable issue.
Enjoy your Apple gear.
Not able to synch iPhone X via Finder on Macbook
