You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Hello, I am trying to open my old phone and need to reset the passcode

How do I get into a phone that I can't remember the password for?

iPhone 6, iOS 10

Posted on Sep 27, 2020 6:52 PM

Top-ranking reply

Level 7

25,652 points

Posted on Sep 27, 2020 6:59 PM

You'll need a Mac or a Windows box running iTunes.

You'll also need the necessary cable and be able to sign-in to your iCloud account.

When you're ready, here are the instructions:

View in context

Similar questions