You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I purchased an iPad mini but it’s iCloud locked! Please HELP!!

I purchased an iPad mini off of a resell spot called Mercari, once I received it I found out that it was iCloud locked!!! I cannot reach the old owner and I’d really like to get this unlocked! Is there any help out here to help me with this situation?


iPad mini Wi-Fi

Posted on Sep 28, 2020 9:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2020 9:54 AM

There is no known way to bypass activation lock without the assistance of the previous owner. If you can't reach the previous owner, check to see if Mercari has any buyer protection policy.

1 reply

I purchased an iPad mini but it’s iCloud locked! Please HELP!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.