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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My new Mac Mini running Catalina won't show my magic extended keyboard in keyboard viewer, only a standard one. This is a serious nuisance as I use this to type and use the number pad and some of the nav keys a lot. My previous Mac (OSX 10.13) was OK. How do I fix it?
Mac mini, macOS 10.15
Good afternoon Chr1sgould,
Welcome to the Apple Support Communities!
It sounds like your Apple Magic Keyboard isn't showing in the Keyboard Viewer of your Mac mini.
Have you updated to the most recent version of macOS Catalina?
Try unpairing your Magic Keyboard, restarting the computer after the update, and then pairing it again.
The resource below will help you with this:
If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected
Use the Keyboard Viewer on Mac - macOS User Guide
Take care.
Already tried all that.
The fix was to add a custom panel, with an ISO (Large) keyboard, which is the same layout.
Hi Chr1sgould,
Thanks for letting us know that you found a solution to your issue. This will be helpful for others in the community who may be in the same situation.
Enjoy your day!
Catalina Keyboard Viewer
