External mic not working with Apple Facebook app

I use Facebook Live daily to post videos and have been using a Rode Wireless Go microphone plugged into the phone (iPhone SE - 2020) successfully for many months for my audio. After the iOS 14.2 update now any external mic will not work with the Facebook app, but all those same microphones will work fine to record audio in other audio / video apps. The mics will also work fine with Android phones. It seems to be isolated to the Apple Facebook app after the update. Any ideas?

iPhone SE, iOS 14

Posted on Nov 16, 2020 1:19 PM

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Posted on Feb 12, 2021 10:44 AM

IT'S FIXED!!! FINALLY!!!


I've just done several tests and Facebook iOS version 305.0 WORKS without having to use ANY other program AND the mic can be plugged into the iPhone BEFORE you start Facebook Live! Using an iPhone 11 Pro Max with the Apple lighting adapter and a simple lapel mic.


One iPhone secret you may not know. If you go to updates, and PULL DOWN ON THE SCREEN AND HOLD FOR 3-5 SECONDS, then let go, OFTEN you will be see many more updates show up. I have had it show maybe 2 updates, or even none, and after pulling down the screen and letting go I've suddenly had 20+ updates sometimes show up.

329 replies

Jan 15, 2021 3:20 PM in response to vegadays

I will keep using my iPhone to livestream my Mass to our Facebook page at my second church, relying on the internal microphone. It's a small church, so the sound quality is tolerable if I use a lavalier microphone (normally I don't bother with it). But for my main church, I'm switching to a Logitech C920 webcam and Focusrite Scarlett Solo audio interface. These gadgets will connect to my MBP, so I can livestream out to our new YouTube page at 1080p with XLR audio right from the mixer. The video will be better, and the audio a lot better, and it will avoid all the Facebook clutter. Because I'm using a computer instead of iPhone I won't need 1000 subscribers. Too bad I wasted money on the iPhone solution getting wires and connectors for two churches, but the end result will be a lot better than I originally planned. Now that I've spent the money, watch them fix the problem (ha). Wish me luck!


Jan 17, 2021 12:16 PM in response to Johnrite

Stream Labs was a major fail for us today. Maybe we had the resolution too high or something, but the lag between live and the stream was probably 10 seconds or more, which made it difficult to monitor. It totally locked up once (we had to restart) and froze frequently. I even was using the paid version that claims to have disconnection protection. We have decent WiFi in the church, so who knows. Can’t afford to give this software a second try.

Jan 18, 2021 10:22 AM in response to Marsmelody

I used this same procedure yesterday streaming a Sunday school lesson and it worked great. Thanks to all for the iRig info.


Here is a link to the lesson as recorded using procedure above.

(Using Rode Wireless GO)


https://fb.watch/35yGMTDPiN/


You will hear some scratchy sounds because I had the mic in the lapel pocket on the teacher's jacket and the coarseness of th material was being picked up. In hindsight, I think I will use a lab plugged into the Rode Go transmitter. The lab you see in the video is the classroom wireless mic he was also using.




Jan 23, 2021 3:34 PM in response to rjlorenz

As to saving your iPhone battery, try the Belkin 3.5mm Audio+Charge Rockstar. (Got one on Amazon.) Splits the lightning cable to headphone jack plus lightning jack for charging, so you can charge while using the external mic function. Don't get the cheap splitters. You need to make sure the splitter supports both playback and mic function on the headphone side. The Belkin does.

Jan 23, 2021 3:51 PM in response to rjlorenz

This may be off topic to the rest of the thread, so sorry about that. But to your webpage comment: I am No expert. And your platform might be different. Wordpress has a plug-in or whatever they are called that I installed on our site. www.StAlphonsusNO.com/Facebook.


regarding IRig, I didn’t have success sadly. But I’ll try it again. There may have been another option I need to check. It was weird cause it worked but then stopped working. Or I did work but the volume was as super low. Not sure.


I’ve started with prism. I like the graphics component. Adds a nice touch. It does stream to pages. I know some people said it didn’t. Only downside thus far is that while you can see comments, you can reply to them unless you have a separate device which is probably better anyways so you aren’t tapping away and moving your phone.


one final note: seemed last night lots of iPhone users were logged off of FB. Happened to me. One article said it seemed only to be iPhone users. But who knows.

Jan 24, 2021 4:32 AM in response to fredrik104

I tried a bunch of these tests yesterday, only about 30 seconds or so each. After about 20 tests I started getting error messages that the connection was lost due to poor wifi. I tested another Facebook account and livestream worked fine on it. So it’s not the wifi. Tried again this morning and still can’t livestream. I assume Facebook kicked me out for too many attempts. Anyone else experience this?

Jan 25, 2021 7:20 AM in response to jonnyradio

Hi,


I too had exactly the same issue where as I had to plug-in the audio interface after going live, but now this has also stopped working. iOS and Facebook apps are completely up-to-date, but the iPhone will not pick up the audio interface (tried iPhone 6S, 7, 9 and 11 Pro Max), however it does work on an iPad. Has anybody had the same issue – is there a fix for this?


much appreciated!

Jan 28, 2021 3:43 PM in response to Johnrite

Tried with my iPad (latest IOS & Facebook update). Plugged the microphone, turned on Facebook, went live, tested microphone off then on.... didn’t work, I could hear the test with microphone off (ie internal microphone was still on). So still not working properly. Didn’t test with the delayed plugging method since I got kicked off of Facebook last week for 2 days because of too many tests.... oh sorrow...

Jan 28, 2021 9:19 PM in response to Wolfie777

Do you use the iRig pro I/O with mics or a line source like from a mixer? I’d like to use a device that takes line in (from my mixer) and transfers to the lightning adapter.


I have been using 1/4” balanced to 3.5mm to 3.5mm Rode TRS to TRRS to Apple lighting adapter which works (with prism live), but I would like something that accepts stereo or two mono signals like the iRig pro I/O. I don’t think I need the amplification capability. Just to take a line stereo signal and make it acceptable for the iPhone.

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External mic not working with Apple Facebook app

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