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Screen turning on and off during calls

while on calls, my screen keeps blacking out and turning back on. This happens while the phone is being held in front of me. The volume is loud enough that I don’t need to have it to my ear. So it isnt from bringing the phone to and from my ear. There is nothing blocking the sensor. It is incredibly frustrating.

iPhone 12 Pro, iOS 14

Posted on Nov 29, 2020 6:15 AM

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Question marked as Top-ranking reply

Posted on Nov 29, 2020 9:29 AM

Hello,

Hmm, interesting problem.

If you have a case on your phone, try removing it, and then try again.

Let us know if it helps.

Good luck.


1 reply

Screen turning on and off during calls

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