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Why when I try to update an app or download an app a message pops up saying my account is disabled in the App Store and iTunes?

How can I fix this?

iPhone 11 Pro Max, iOS 14

Posted on Dec 9, 2020 7:16 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2020 7:18 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Dec 9, 2020 7:18 AM in response to keiri81

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Why when I try to update an app or download an app a message pops up saying my account is disabled in the App Store and iTunes?

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