suddently can't get ipad iphone emal

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Mdsbarry Author

Level 1

10 points

suddently can't get ipad iphone emal

can't get email on ios

iPhone 11, iOS 14

Posted on Dec 17, 2020 8:20 AM

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Answer 1

alma1090

Community Specialist

Dec 20, 2020 6:29 AM in response to Mdsbarry

Hello and welcome to Apple Support Communities, Mdsbarry!

We understand you're not receiving email on your iPhone or iPad. We'd be happy to provide information to help you address this.

Try the steps outlined here: If you can't receive email on your iPhone, iPad, or iPod touch

Have a great day!

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Answer 2

Mdsbarry Author

Level 1

10 points

Dec 20, 2020 7:25 AM in response to alma1090

I found the answer so far as it applies to Comcast/Xfinity:

Enable/Disable Third-Party Client Access to Comcast.net Email - FAQs

Effective September 16, 2020, Comcast.net email users will see an added security checkbox in their Xfinity Connect email settings allowing them to enable/disable access to third-party email clients. Allowing access by third-party email clients (e.g., Outlook, Google, Apple Mail, Thunderbird, etc.), could expose the customer’s Xfinity ID and password to fraud and other risks, including the potential for external programs to read, download and delete emails on the customer’s behalf.

https://connect.xfinity.com/appsuite/#!!&app=io.ox/settings&folder=virtual/settings/security

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Answer 3

alma1090

Community Specialist

Dec 20, 2020 8:59 AM in response to Mdsbarry

Hey Mdsbarry!

Glad you found an answer to this issue.

Regards.

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suddently can't get ipad iphone emal

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