You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

if i’m buying a iphone from someone and i don’t have the previous account can i still set it up with my iphone 11

if i’m buying a iphone 6 plus and don’t have the previous owners account can i still set it up with my iphone 11

Posted on Dec 19, 2020 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2020 11:45 AM

You will likely encounter Activation Lock a theft prevention feature. The only way to unlock is to use the Apple ID and Password used by the original owner to set up the device. Without that information, you will never be able to use the phone. We cannot help and Apple will not. Check this link...

The All Too Common SAD Reality of Buying … - Apple Community


1 reply
Question marked as Top-ranking reply

Dec 19, 2020 11:45 AM in response to kymomma2

You will likely encounter Activation Lock a theft prevention feature. The only way to unlock is to use the Apple ID and Password used by the original owner to set up the device. Without that information, you will never be able to use the phone. We cannot help and Apple will not. Check this link...

The All Too Common SAD Reality of Buying … - Apple Community


if i’m buying a iphone from someone and i don’t have the previous account can i still set it up with my iphone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.