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Level 1

4 points

I can't restore my iPhone from backup

I connected my phone to computer to restore from backup, but I can't see any devise on finder or iTunes.

iPhone 7 Plus, iOS 13

Posted on Dec 25, 2020 6:35 AM

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Top-ranking reply

Community+ 2024

Level 10

414,018 points

Posted on Dec 25, 2020 6:36 AM

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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1 reply

Top-ranking reply

Community+ 2024

Level 10

414,018 points

Dec 25, 2020 6:36 AM in response to kadi192

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

Reply

I can't restore my iPhone from backup

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