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Can't change my Shipping information

I recently updated my Apple ID with a new email address. However, I discovered that Apple is sending shipping updates to my old email address. I'm trying to update this info, but when navigating to apple.com/shop/account/home, then under Account Settings > Shipping > Contact information, nothing happens when I click the Edit button. I was able to successfully change this for my Apple ID, but for some reason, the Edit button under Shipping doesn't function.


Any help would be much appreciated. Thanks.

Posted on Dec 29, 2020 1:15 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 1:21 PM

Call 1-800-MY-APPLE

1 reply

Can't change my Shipping information

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