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User profile for user: Elig-txs
Elig-txs Author
User level: Level 1
4 points

Apple account suspended

Hello I have tried several times to update my method of payment due to fraud in my card. I am not able to do so can someone help

Posted on Jan 4, 2021 7:50 AM

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
206,195 points

Posted on Jan 4, 2021 7:56 AM

Why not? What happens when you try to change it exactly? Do you get an error? If so what does it say?

Did you follow the steps here?: link-> Change, add, or remove Apple ID payment methods - Apple Support


See her if your new payment method is being denied: link-> If your payment method is declined in the App Store or iTunes Store - Apple Support

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
206,195 points

Jan 4, 2021 7:56 AM in response to Elig-txs

Why not? What happens when you try to change it exactly? Do you get an error? If so what does it say?

Did you follow the steps here?: link-> Change, add, or remove Apple ID payment methods - Apple Support


See her if your new payment method is being denied: link-> If your payment method is declined in the App Store or iTunes Store - Apple Support

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Apple account suspended

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