Level 1

8 points

Please Remove My Visa Credit Card from My Account

When I try to remove my credit card from my apple account, it gives me the "Unable to Remove Family organizer requies at least one payment on file." I do not want Apple to have any payment on file. I do not subscribe to any of your services. Please remove my Visa CC - last four 2681. Thank you.

Sincerely,

Wendy Cox

iPhone 11, iOS 14

Posted on Jan 10, 2021 6:45 PM

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4 replies

Jan 10, 2021 7:27 PM in response to N1110

You would have to cancel family sharing with you as the organizer for that to work.

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Level 10

685,221 points

Jan 10, 2021 7:24 PM in response to N1110

We are users like you, not Apple employees, so we don't have access to your data information.

If you are the family organizer, you are required to have a payment method on file to pay for family members purchases.

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Level 10

685,221 points

Jan 10, 2021 7:47 PM in response to N1110

Did you disband the family as shown in the article below?

Family Sharing - Leave.

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Level 1

8 points

Jan 10, 2021 7:34 PM in response to Michael Black

Thanks! I did that and it is still showing the same message. Any thoughts?

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Please Remove My Visa Credit Card from My Account

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