Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dami1014 Author

Level 1

4 points

MacBook pro

My MacBook Pro it’s stuck on loading screen and I can only do hard shut down and turn back on and it’s still stay on loading screen. How can I fix this without it costing me a lot of money?

Posted on Jan 18, 2021 4:41 PM

Top-ranking reply

Encryptor5000

Level 5

7,586 points

Posted on Jan 18, 2021 10:19 PM

Hi dami1014,

Your Mac might have been in the middle of an update and might be frozen (if you're stuck on the Apple logo with a progress bar). If that's the case, try reinstalling macOS. You won't lose any data by doing this.

IMPORTANT: Do NOT erase your Mac or use Disk Utility to do the same.

View in context

MacBook pro

Similar questions