You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Why does my iPhone 6s Plus say sim is not supported when I went to metro and bought a new SIM card and every time I enter it that’s what I’m getting ? I’m honestly not understanding it tho because my sister gave me the phone and she just had it on through metro and then she deactivated it the same day she gave it to me the next day I went a bought me a new SIM card from metro and made a account but my iPhone just won’t read the sim .
iPhone 6s Plus, iOS 14
If this phone was originally "locked" to Metro cellular service, you will need to work them to get this new SIM card activated. Apple will not be able to help you with this.
It is also possible that your newly activated account with Metro is not actually up yet. Again, you will need to talk to them. I'm surprised that they didn't check when you had this phone with them ... unless, of course, you did this all online.
If this phone was originally "locked" to Metro cellular service, you will need to work them to get this new SIM card activated. Apple will not be able to help you with this.
It is also possible that your newly activated account with Metro is not actually up yet. Again, you will need to talk to them. I'm surprised that they didn't check when you had this phone with them ... unless, of course, you did this all online.
Sim not supported
