You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mafemani
mafemani Author
User level: Level 1
4 points

Pop up m

How to stop this message “accessory not supported” that keeps popping up on iPad screen


iPad Pro, iPadOS 14

Posted on Jan 23, 2021 11:16 PM

Reply
Question marked as Top-ranking reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Posted on Jan 24, 2021 12:33 AM

See this support article:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Contact - Official Apple Support

Regards

Giulio

View in context

Similar questions

2 replies
User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
290,110 points

Jan 24, 2021 4:35 PM in response to mafemani

Are you using an Apple Smart (folio) keyboard?


This alert is typically characteristic of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see.


The Smart folio keyboard is not repairable. The only remedy is replacement of the keyboard.

Reply

Pop up m

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up