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User profile for user: mafemani
mafemani Author
User level: Level 1
4 points

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How to stop this message “accessory not supported” that keeps popping up on iPad screen


iPad Pro, iPadOS 14

Posted on Jan 23, 2021 11:16 PM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Posted on Jan 24, 2021 12:33 AM

See this support article:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Contact - Official Apple Support

Regards

Giulio

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
290,116 points

Jan 24, 2021 4:35 PM in response to mafemani

Are you using an Apple Smart (folio) keyboard?


This alert is typically characteristic of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see.


The Smart folio keyboard is not repairable. The only remedy is replacement of the keyboard.

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