Parental Control Passcode
I set up my son's phone years ago with a parental control and would like to take it off, but have forgotten the passcode. Is there anyway to remove this without having him set up a new Apple ID?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I set up my son's phone years ago with a parental control and would like to take it off, but have forgotten the passcode. Is there anyway to remove this without having him set up a new Apple ID?
If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021
If you still have issues resetting your Screen Time passcode, contact Apple Support.
https://support.apple.com/contact
OR
If you are running earlier systems you will have to read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169
If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021
If you still have issues resetting your Screen Time passcode, contact Apple Support.
https://support.apple.com/contact
OR
If you are running earlier systems you will have to read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169
Parental Control Passcode