iPad activation lock
I have a old iPad but I forgot the Apple ID that it’s linked with I went to Apple already but They said to contact you guys since we have no receipts
iPad 2
I have a old iPad but I forgot the Apple ID that it’s linked with I went to Apple already but They said to contact you guys since we have no receipts
iPad 2
Hi PedroGomesReis,
Thank you for using the Apple Support Communities. How I can see your activation lock on your iPad I'm sorry to hear about that. But without a recipe, the Apple customer team cant remove the activation lock from your iPad if you don't have a recipe of your device with a serial number on the recipe. The reason is a security that someone cant stole your iPad.
You can read more about activation lock here: https://support.apple.com/en-us/HT201441
I'm sorry about that.
Best regards,
Ladislav
Hi PedroGomesReis,
Thank you for using the Apple Support Communities. How I can see your activation lock on your iPad I'm sorry to hear about that. But without a recipe, the Apple customer team cant remove the activation lock from your iPad if you don't have a recipe of your device with a serial number on the recipe. The reason is a security that someone cant stole your iPad.
You can read more about activation lock here: https://support.apple.com/en-us/HT201441
I'm sorry about that.
Best regards,
Ladislav
iPad activation lock