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Mikayla2k21 Author

Level 1

4 points

Did an iCloud backup from one phone and transferred it to another. Messages still won’t go through to new phone.

I had to get a new iphone. I backed up everything from my old iPhone to the iCloud including my messages. I restored the backup from the cloud on my new iPhone and several hundred of my messages won’t transfer even though I’ve kept the phone on charge with WiFi all day. I also cannot receive many messages on the new phone, despite all of the settings being on to receive iMessages.

Posted on Mar 6, 2021 8:24 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,928 points

Posted on Mar 7, 2021 5:54 AM

Turn on Messages in iCloud & iCloud Photos on your new device, your content will automatically be synced to your device.

iCloud backup doesn’t include information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, Messages*, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive.

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Did an iCloud backup from one phone and transferred it to another. Messages still won’t go through to new phone.

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